Privacy Policy
This Privacy Policy explains how 57pk collects, processes, stores and protects your personal data when you use our platform. We are committed to handling your information transparently and in accordance with applicable data protection principles. Please read this document carefully before creating an account.
How 57pk Approaches Your Data
Six commitments that guide every data processing decision we make at 57pk.
Minimal Collection
We collect only the personal data that is strictly necessary for operating your account, processing transactions and meeting our legal obligations. We do not collect data speculatively.
Full Transparency
This policy sets out clearly what data we collect, why we collect it and how it is used. There are no hidden processing activities. If our practices change materially, we will notify you.
Secure Storage
All personal data is stored using industry-standard encryption. Access to personal data within 57pk is restricted to staff who require it for legitimate operational purposes.
No Data Sales
We do not sell, rent or lease your personal data to third parties for marketing or commercial purposes. Your information is not a commodity at 57pk.
Your Rights Matter
You have the right to access, correct, restrict and request deletion of your personal data. We provide clear mechanisms to exercise these rights without unnecessary barriers.
Defined Retention
We retain personal data only for as long as is necessary for the purpose it was collected, or as required by applicable legal and regulatory obligations.
1 Introduction
This Privacy Policy (hereinafter "the Policy") is published by 57pk, the online gaming platform accessible at https://57pk.cam (hereinafter "57pk", "we", "us" or "our"). It describes the personal data we collect from users of the platform (hereinafter "you", "User" or "Player"), the purposes for which that data is processed, the parties with whom it may be shared, and the rights you hold in relation to your personal data.
By accessing 57pk, registering an account or using any feature of the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue your use of the platform.
This Policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and 57pk.
Pakistan Context. Players accessing 57pk from Pakistan are advised that data protection legislation applicable in Pakistan may differ from international standards. 57pk applies data protection principles consistent with generally recognised international best practices. This Policy does not constitute legal advice regarding Pakistan's applicable laws.
2 Definitions
For the purposes of this Policy, the following definitions apply:
| Term | Meaning |
|---|---|
| Personal Data | Any information relating to an identified or identifiable natural person, including name, identification number, location data, online identifiers and factors specific to that person's identity. |
| Processing | Any operation performed on personal data, including collection, recording, storage, adaptation, retrieval, consultation, use, disclosure and erasure. |
| Data Controller | The entity that determines the purposes and means of processing personal data. For users of 57pk, the data controller is 57pk. |
| Data Processor | A third party that processes personal data on behalf of the data controller under a written agreement and the controller's instructions. |
| KYC | Know Your Customer — the identity verification process required by 57pk to comply with applicable anti-money laundering obligations and confirm account eligibility. |
| Cookie | A small text file stored on your device by a website, used to remember preferences and enable core site functionality, analytics and performance tracking. |
| Sensitive Data | A subset of personal data requiring heightened protection, such as financial account details, identity document numbers and data relating to health or criminal records where applicable. |
3 Data We Collect
57pk collects personal data across several categories depending on the nature of your interaction with the platform. The categories below describe what we may collect and why each category is necessary.
3.1 Registration Data
- Full Legal Name — required to verify your identity and match your account to KYC documents.
- Date of Birth — required to confirm you meet the minimum age requirement (18+ or the higher minimum required by the operator/licence jurisdiction).
- Email Address — used for account communication, password reset and promotional messages (where opted in).
- Mobile Number — used for account security, two-factor authentication and support communication.
- Username and Password (hashed) — necessary for account access. Passwords are never stored in plain text.
3.2 KYC and Identity Verification Data
- Government-Issued ID — typically a Pakistani Computerised National Identity Card (CNIC), passport or other accepted document.
- Proof of Address — a utility bill, bank statement or similar document where required during enhanced verification.
- Source of Funds Documentation — requested in circumstances where AML obligations require confirmation of fund origins.
3.3 Financial Transaction Data
- Deposit and withdrawal history, transaction amounts (denominated in PKR), timestamps and payment method references (e.g. bank transfer identifiers, digital wallet references for services such as Easypaisa, JazzCash or Raast where applicable — these references are held for transaction integrity purposes only, not as endorsement of those services).
- We do not store full payment card numbers on our servers. Card data, where applicable, is handled by PCI-DSS compliant payment processors.
3.4 Gameplay and Betting Data
- Bets placed, games played, session duration, wager amounts, win/loss records and bonus usage history — retained for account management, responsible gambling monitoring and dispute resolution.
3.5 Technical and Device Data
- IP address, device type, operating system, browser type and version, screen resolution, time zone and approximate geolocation derived from IP.
- Session logs, login timestamps and platform interaction events.
3.6 Communications Data
- Records of customer support interactions via live chat or email, including the content of messages and any attachments provided.
- Your email communication preferences and opt-in/opt-out records for marketing communications.
4 How We Collect Data
57pk collects personal data through the following channels:
- Directly from you — when you register an account, complete KYC verification, make deposits or withdrawals, contact support or update your account profile.
- Automatically — through cookies, web beacons and similar tracking technologies when you access and navigate the platform (see Section 8).
- From third-party service providers — identity verification agencies, payment processors and fraud detection services may share data with us in connection with your account.
- From publicly available sources — including sanctions lists and public records, where required by our AML obligations.
5 Data Processing
We process your personal data for the following specific purposes. Each purpose is tied to a defined legal basis (detailed in Section 6).
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, KYC data | Contract performance |
| Identity and age verification | KYC data, registration data | Legal obligation / contract |
| Processing deposits and withdrawals | Financial transaction data | Contract performance |
| Responsible gambling monitoring | Gameplay data, session data | Legal obligation / legitimate interest |
| Anti-money laundering and fraud prevention | All categories above | Legal obligation |
| Customer support | Communications data, account data | Contract performance / legitimate interest |
| Platform security and abuse prevention | Technical data, device data | Legitimate interest |
| Marketing communications (opted-in only) | Email, preferences | Consent |
| Analytics and platform improvement | Technical data, gameplay data | Legitimate interest |
Marketing Communications. You will only receive promotional emails or messages from 57pk if you have opted in during registration or subsequently through your account settings. You may withdraw consent for marketing communications at any time by updating your preferences or contacting support at [email protected].
6 Legal Basis for Processing
Our processing of your personal data is grounded in one or more of the following lawful bases:
- Contract Performance: Processing is necessary to fulfil our contractual obligations to you under the Terms & Conditions — including account operation, payment processing and delivering the gaming services you have requested.
- Legal Obligation: Processing is necessary to comply with applicable legal requirements, including KYC/AML regulations, age verification obligations and regulatory reporting duties.
- Legitimate Interest: Processing is necessary for our legitimate business interests, including platform security, fraud prevention, responsible gambling monitoring and analytics — provided those interests are not overridden by your rights and interests.
- Consent: For processing activities that require your affirmative agreement — notably marketing communications — we rely on your freely given, informed consent. You may withdraw consent at any time.
7 Third-Party Data Sharing
57pk does not sell your personal data to third parties. We may share your data with the following categories of third parties solely to the extent necessary for the stated purpose:
- Payment Processors: To facilitate deposits and withdrawals. These processors operate under written data processing agreements and are required to maintain appropriate security standards.
- Identity Verification Providers: Third-party KYC and AML screening services that assist us in verifying your identity and conducting sanctions screening.
- Game Software Providers: Where a game is operated by a third-party provider, limited session and technical data may be shared to enable the game to function correctly.
- IT and Hosting Infrastructure: Cloud hosting and technical infrastructure providers that process data on our behalf under strict contractual and security obligations.
- Regulatory and Law Enforcement Authorities: Where we are legally required or authorised to disclose personal data by applicable law, court order or regulatory directive.
- Fraud Prevention Services: Industry fraud detection networks and services used to identify and prevent fraudulent activity on the platform.
Payment Provider References. References to payment services familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are made for user context only. Inclusion of these names in this Policy does not imply that those institutions endorse, are affiliated with, or support gambling services.
8 Cookies & Tracking Technologies
57pk uses cookies and similar tracking technologies to enable essential platform functions, remember your preferences, analyse usage patterns and support security monitoring. The following types of cookies are used:
You may manage your cookie preferences through your browser settings. Disabling essential cookies will impair your ability to use core platform features including login and transaction processing. We do not use cookies for advertising targeting or third-party remarketing.
9 Data Retention
We retain personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention principles apply:
- Active Accounts: Personal data associated with an active account is retained for the duration of the account's existence and for a further period following closure, as required by AML and regulatory record-keeping obligations.
- KYC and Identity Documents: Typically retained for a minimum period following account closure in accordance with applicable anti-money laundering record-keeping requirements.
- Financial Transaction Records: Retained for the period required by applicable financial record-keeping regulations, typically a minimum of five years following the last transaction.
- Customer Support Records: Retained for a reasonable period following resolution of the support interaction to facilitate follow-up and quality assurance.
- Marketing Opt-In Records: Retained for as long as required to demonstrate consent and manage preferences, and deleted following a sustained opt-out period.
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identified individual.
10 Security Measures
57pk implements technical and organisational measures proportionate to the risk associated with processing your personal data. These measures include:
- TLS Encryption in Transit: All data transmitted between your device and the 57pk platform is encrypted using industry-standard TLS (Transport Layer Security) protocols.
- Encryption at Rest: Sensitive data stored on our servers is encrypted at rest using appropriate encryption standards.
- Access Controls: Access to personal data within 57pk is restricted to authorised personnel on a need-to-know basis, governed by role-based access controls and audit logging.
- Password Hashing: User passwords are stored as salted cryptographic hashes. Plain-text passwords are never stored or transmitted.
- Regular Security Reviews: Our technical infrastructure undergoes periodic security assessments to identify and remediate vulnerabilities.
Despite these measures, no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to apply commercially reasonable protections, we cannot guarantee absolute security. In the event of a data breach that affects your personal data, we will notify you in accordance with applicable obligations.
11 Your Rights
Subject to applicable law and certain conditions, you hold the following rights in relation to your personal data held by 57pk. To exercise any of these rights, please contact us at [email protected].
Right of Access
Request a copy of the personal data we hold about you, along with information about how it is processed.
Right to Rectification
Request correction of inaccurate or incomplete personal data held in your account profile.
Right to Erasure
Request deletion of your personal data where retention is no longer necessary, subject to legal and regulatory retention obligations.
Right to Restrict Processing
Request that we limit processing of your data while a dispute or objection is under review.
Right to Portability
Request a copy of data you provided to us in a structured, machine-readable format where technically feasible.
Right to Object
Object to processing carried out on the basis of legitimate interest, including objecting to receiving marketing communications.
We will respond to valid rights requests within a reasonable timeframe. Certain requests may be limited or declined where fulfilling them would conflict with our legal obligations — for example, we cannot delete KYC records during the mandatory regulatory retention period. We will explain any such limitations clearly.
12 Minors and Age Restrictions
The 57pk platform is strictly for adults aged 18 years or older — or the higher minimum age required by the operator's licence jurisdiction. We do not knowingly collect personal data from individuals below the minimum age threshold.
Where age verification reveals that an account has been registered by a minor, the account will be closed immediately, any funds held will be handled in accordance with our Terms & Conditions and applicable regulations, and the personal data collected will be retained only for the minimum period required by legal obligations before deletion.
If you are aware that a minor has registered an account on 57pk, please contact us immediately at [email protected]. We take underage access seriously and will act swiftly upon any verified report.
13 Policy Amendments
57pk reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or platform functionality. Where changes are material, we will provide notice to registered users via email to the registered address or through a prominent notification on the platform prior to the changes taking effect.
The "Last updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of 57pk following publication of a revised Policy constitutes acceptance of the updated terms.
14 Contact Us
For any queries, concerns or requests relating to this Privacy Policy or the processing of your personal data, please contact the 57pk data protection team:
Data & Privacy Enquiries:
Please include "Privacy Request" in the subject line of your email and provide sufficient detail to identify your account and the nature of your request. We will acknowledge receipt of your enquiry promptly and aim to provide a substantive response within a reasonable timeframe. Do not include full payment details or passwords in your correspondence.
Your Privacy is Protected at 57pk
We built 57pk to be a platform Pakistani players can trust — with clear terms, honest bonus conditions and a genuine commitment to protecting your personal data. Explore the platform or read more about how we operate.